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Ordering & Products

What products does Kuku Cleaning Supplies stock? We stock a wide range of professional cleaning supplies including chemicals, cloths & wipes, paper products, mops & buckets, brushware, window cleaning equipment, machinery, spray bottles, garbage bags, and washroom hygiene products. We carry 35+ trusted Australian brands including Whiteley, Agar, Oates, Sabco, Edco, PacVac, Northfork, Veora, and many more.

Do you sell to both retail and business customers? Yes — we welcome both retail shoppers and business customers. If you're a cleaning contractor, facility manager, or business looking to buy in bulk, we offer bulk order enquiries and competitive pricing. Use the Bulk Order Enquiry button on any product page or contact us directly.

How do I place a bulk order? Click the "Bulk Order Enquiry" button on any product page and your enquiry will be sent directly to our team with the product details pre-filled. Alternatively, email us at sales@kukucleaningsupplies.com.au or call 1300 433 691.

Are your products commercial grade? Yes. We source only from trusted Australian brands that meet commercial-grade quality standards for professional cleaning use.

Delivery & Shipping

Do you offer free delivery? Yes. We offer free delivery on orders over $200 across Sydney Metro, and free delivery on orders of $50 or more to nearby suburbs. Nationwide delivery is also available.

How long does delivery take? Delivery times vary depending on your location. Sydney Metro orders are typically fulfilled quickly. For regional and nationwide orders, please allow additional transit time. Contact us for an estimate specific to your area.

Do you ship Australia-wide? Yes, we deliver nationwide. The 5% discount on orders $250+ applies to all nationwide orders.

Can I track my order? Yes. Once your order is dispatched you will receive tracking information via email. For any shipping queries, contact us at sales@kukucleaningsupplies.com.au or call 1300 433 691.

Click & Collect

Do you offer Click & Collect? Yes. You can collect your order from our store at Unit 3/18 Sterling Rd, Minchinbury NSW 2770.

What are your trading hours? Mon–Fri: 8am–5pm | Sat: 8am–1pm | Sun: Closed. We are closed on public holidays.

Discounts & Promotions

How do I get 5% off my first order? Subscribe to our newsletter and use the code NEWSUBSCRIBER at checkout. Valid on orders of $100 or more. One use per customer, cannot be combined with other discounts.

Is there a discount for larger orders? Yes. Use code KUKU10CLEAN for 10% off any order — no minimum spend, no usage limits.

Do you offer 5% off orders over $250? Yes. A 5% discount applies automatically on orders of $250 or more nationwide. See our 5% Off T&Cs page for full details.

Returns & Refunds

What is your return policy? We accept returns in accordance with our Refund Policy. If you received a damaged, incorrect, or faulty item, please contact us within a reasonable timeframe at sales@kukucleaningsupplies.com.au with your order number and details.

Who do I contact if there's an issue with my order? Email us at sales@kukucleaningsupplies.com.au or call 1300 433 691 during trading hours. You can also submit an enquiry via our Contact Us page.

About Kuku Cleaning Supplies

Where are you located? We are based at Unit 3/18 Sterling Rd, Minchinbury NSW 2770.

How do I get in touch? Phone: 1300 433 691 Email: sales@kukucleaningsupplies.com.au Trading Hours: Mon–Fri 8am–5pm | Sat 8am–1pm | Sun Closed